| 2002 Preliminary Results 14th February 2003 | |||
| The attached questions and answers were from the presentation made in London on 14 February 2003 and are available as a full multimedia webcast. | |||
| FRS17/Investment Variance | |||
| Restructuring Costs/Margins | |||
| Restructuring Costs/Margins | |||
| Dividends | |||
| Capital Structure/Dividends | |||
| Other Finance Income/Actuarial Assumptions | |||
| Scottish Widows | |||
| Debt Securities/SMEs | |||
| Strategy | |||
| Pension Scheme Deficit/Scottish Widows Goodwill | |||
| Customercentric Products | |||